FAQ

What is Sedekah.com?

Sedekah.com is global funding platform to solicit donations for Islamic causes. Anyone who has access to the Internet and a credit card can donate on this platform, no matter where he or she resides. We aim at expanding our capacity overtime and are happy to accept projects worldwide whenever we are ready.

Do you recommend connecting with Facebook, Twitter, or LinkedIn?

Yes, we do!  Most of donors will find you via social media. To spread the word about your campaigns you will want to share them on all kinds of social media. Of course, you may edit the privacy settings of your accounts to control what your friends or followers see.

In addition, Facebook, Twitter, and LinkedIn members can quickly sign into Sedekah.com using the site credentials already created on those websites. This is a huge time saver as they won't have to create another account and remember another password.

What size images do I need to begin a campaign or project?

Images need to be 600 x 300 pixels and in one of these formats: PNG, JPG, or GIF

If you need to resize some images, a website to use is picresize.com

How do I set up Google Analytics?

Every campaign at Sedekah.com has the ability to add a unique Google Analytics UA Account ID. This can be added on Step 2 of setting up your campaign. You can always go back and add this UA tracking number at a later time. You will want to see the reports and dashboards the account produces regarding your campaign's visitors.

 

Here is a link to sign up for your free Google Analytics Account:

http://www.google.com/analytics/ce/nrs/standard/

Once you sign up for free, here is a link to find your UA ID. It will look something like this: EX UA-000000-0

https://support.google.com/analytics/answer/1032385?hl=en

The team at Sedekah.com has created your first dashboard for you called:
"Social Media Dashboard and Campaign Visitor Location" To download this dashboard, click the following link:

https://www.google.com/analytics/web/template?uid=3veCuLzNQKCTQGgJqvjPMg

When you click on the above link you will need to sign into your Google Analytics account, then you will be presented with the following dashboard on all your campaign visitors:

For more information here is a direct link to the Google Analytics Help Center:

https://support.google.com/analytics#topic=3544906

Can I attach a video to my campaign or project?

Yes, absolutely! You can attach a YouTube video. Campaigns and projects with videos are funded much faster than those without. So what are you waiting for? Start producing a video!

What is a Fixed vs. Flexible Campaign Funding?

 

Fixed (Inelastic) Campaign Funding 

Contributions are reallocated to other projects if the goals are not met. 
Recommended for projects that can't happen unless certain amounts are collected.

 

Flexible (Elastic) Campaign Funding

All funds raised will be transferred to project owners (subject to a minimum threshold), even if you don’t reach your goal. 

Recommended for projects that can start or progress with whatever amount of funds.

 

Sedekah.com charges a higher fee rate for campaigns that don't hit their goals. This encourages campaigners to set reasonable goals and also promote their projects. Many contributors want to help a campaign on the verge of being funded. In our advanced search option, there is a function to search for campaigns based on what percentage they are funded. 

 

What is an Illustration?

An illustration is something that helps your donors understan what an amount of money means to your project. For example, you may want to tell the donors that $10 means a square meter of land you propose to buy, $20 means a week of labor wage, and so on. You don't have to use this feature (optional). But using it would visualize the contribution better and may attract more donations than otherwise.

It does not mean that the donations have to be used exactly as illustrated. The project owners will use them according to the project funding need.

What about Taxes?

All taxes are the responsibility of the project or campaign creators. If you are donating, the donations may not be tax deductible. We recommend that you seek advice from a qualified tax professional.

Are all campaigns approved?

Each campaign goes through a review process by the team at Sedekah.com. In some cases we may reject a campaign if it conflicts with our terms of service. But our review process is fast, so your campaign can get started and you can get funded!